Lean Healthcare Implementation: How is The Employee’s Acceptance?
نویسندگان
چکیده
Lean healthcare is a new concept in hospital management that not only focus on patient value but also efficiency. This study aimed to understand how far the employees bring lean implementation their daily work. phylosophy tend built culture. used descriptive qualitative design with team several unit Panti Rapih Hospital. adopted an instrument of Healthcare Quistionaire which measure four domain principal lean, they are pylosophy, process, people and partner, problem solving. Result this showed all indicators have met highest level maturity implementation. Indicator standardization still low iplementation, other hand rewarding staff system rapih Hospital already haighest score. The should improvement job evaluation process certain indicator or procedures. Threfore, employee’s performance can be improve directly from result evaluation.
منابع مشابه
Lean in healthcare from employees' perspectives.
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ژورنال
عنوان ژورنال: BIO web of conferences
سال: 2022
ISSN: ['2273-1709', '2117-4458']
DOI: https://doi.org/10.1051/bioconf/20225400020